Privacy Policy

Welcome to SpaX.AI! Your privacy is very important to us. This Privacy Policy outlines the types of information we collect from you, how we use it, how we protect it, and your rights regarding your personal information. By using our website and services, you agree to this Privacy Policy.

1. Information We Collect

We collect various types of information from you when you use our website, purchase products, or interact with our services. This includes:

a. Personal Information
Information that identifies you personally, such as your name, email address, billing and shipping addresses, phone number, and payment information.

b. Non-Personal Information
Information that cannot be used to identify you directly, such as anonymized data on your interactions with our website, browser type, device type, and referring URLs.

c. Cookies and Tracking Technologies
We may use cookies, beacons, and similar technologies to collect information about your browsing behavior, including pages visited, links clicked, and time spent on the site. You may adjust your browser settings to refuse cookies, but this may limit your experience on our site.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and handling
  • Provide customer support and respond to your inquiries
  • Personalize your shopping experience by offering tailored recommendations
  • Improve our website, services, and product offerings
  • Send promotional emails and offers, only if you have opted in
  • Prevent fraud and ensure the security of our website

3. Sharing and Disclosure of Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share information with trusted third-party service providers to process payments, manage customer data, fulfill orders, or deliver marketing communications.
  • Compliance with Laws: We may disclose your information as required by law, such as in response to subpoenas or legal processes, or to protect our legal rights and ensure compliance.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owner or relevant party.

4. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights concerning your data:

a. Access and Correction
You may request access to the personal information we hold about you and request corrections to any inaccurate or incomplete information.

b. Opt-Out
You may opt out of receiving marketing emails by following the unsubscribe link in our communications. However, you will still receive transaction-related emails necessary for order processing.

c. Data Deletion
You may request the deletion of your personal information by contacting us at the email address provided below. However, we may retain certain data as required by law or for legitimate business purposes.

5. Security of Your Information

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include the use of encryption for sensitive data, restricted access, and regular monitoring. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal data from a child under 13, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, if significant, we will provide additional notice by email or a prominent announcement on our website.

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